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We’re moving to a bigger location!

As many of you may know, our office is moving to a bigger location! It was about a year ago when we realized that we were approaching capacity. I’m proud of us. We have great systems that have made us...

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Conveying A Message

It’s officially been 4 months since we’ve moved to our new location and I’m happy to report that we’re all still alive. Just to recap, we made the decision to move to a bigger location last fall and...

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New Patient Marketing Materials (With Video)

Hi everyone! I get asked all the time about what marketing materials we hand out to our patients. Here is a short video that shows exactly what we use for new patients. Everything you see was designed...

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Recall Patient Marketing Materials (With Video)

I used our move as an opportunity to rebrand ourselves. Rebranding meant that I had to change EVERYTHING that had our name on it to reflect the new us and all that we stood for. I loved the...

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Printed Marketing Materials (With Video)

Here’s a look at some of our printed materials that I designed for our office. I’m really proud of how they came out. I love that there is a cohesiveness to everything. I’m so glad I decided to go with...

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The Importance of NOW!

One big part of working the front desk is to fill the schedule. Let me be a little more specific. I am always looking ahead at our schedule to get a feel for how busy it is a month out or so. The...

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Our hardest working employee is…

In our dental office, our hardest working employee isn’t the doctor, the assistants, the hygienists, or even me (the office manager). I know what you are thinking, “But Missy, not only are you in...

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What is it that you do around here?

Last week, my husband and I spent hours and hours spreading mulch and cleaning up our front yard. For two people who work in dentistry, we do a decent job with the weeds. Our yard is huge though and...

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If I were to die today….

If I were to die today, could the dental office that my husband and I own continue running like a well oiled machine? (These are the things I think about while trying to sleep at night. Am I the only...

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When your patient attendance increases, so will your production and...

Doctors and office managers often contact me and ask for the best ideas to attract new patients. Their motivation is simple; those offices need to increase their production. Sure, I could spout off...

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In Case You Missed It…

In case you missed it, I was interviewed by Gary Takacs on The Thriving Dentist Podcast recently. Do you know Gary? He owns the Takacs Learning Center and offers in office coaching to dental...

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Based on a true story…

So, about a week before our summer vacation this year, I was hit with the news that one of our employees was leaving. Poor timing. REALLY poor timing. Other than a few days here and there, we ONLY take...

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Do you see what I see?

This may be one of the most important blogs I’ve ever written. I hope you read it and share it with your team. If your entire office isn’t on the same page with this, your office will NEVER be what you...

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Team In-Service #1 Invisalign. Feel Free to Use For Your Own Practice!

We now have a super motivated team with “all in” type of employees. I am surrounded by nothing but POSITIVE attitudes these days! They are hungry to learn more and do more and I’ll do anything to...

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Team In-Service #2 Dental Insurance. Feel free to Use For Your Own Practice!

As you may recall, I started doing “in-service” monthly meetings with my team recently.  We use this meeting time as an opportunity to explore dentistry outside of our own office walls. If you are...

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My Updated Employee Review System

I don’t know about you, but I dread doing employee reviews. Well, it’s not the actual review part when I’m talking to the employee that I hate, it’s all the prep work that goes into it that I find...

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Team In-Service #3 Digital Photograpy. Feel Free to Use For Your Own Practice!

We had another in-service meeting the other day and this time it was about digital photography. We take digital photographs on a lot of our patients, but we needed to improve our system for doing so. I...

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Maintaining Uniformity

Like a lot of things in this dental practice, the RIGHT solution to a problem came from years of getting burned. So, we used to buy scrubs for our employees. There was no system to it really. The...

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When your patient attendance increases, so will your production and...

Doctors and office managers often contact me and ask for the best ideas to attract new patients. Their motivation is simple; those offices need to increase their production. Sure, I could spout off...

View Article

In Case You Missed It…

In case you missed it, I was interviewed by Gary Takacs on The Thriving Dentist Podcast recently. Do you know Gary? He owns the Takacs Learning Center and offers in office coaching to dental...

View Article
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